SafeHarbor: eBay’s Police Department

Safeharbor on eBay can be likening to the police department. If you happen to break any of the rules, or commit an act of fraud, try and purchase something you aren’t supposed to, then they will be after you.

When You Don’t Pay

This is the most common rule buyer’s break – it’s all too easy to just change your mind and try to get out of the auction. EBay regards every auction as a contract, and will punish you if you don’t go through with your end of the deal. If you decide not to pay then expect to get a few nasty warning emails from eBay threatening you with banning if you do it again. Not to mention, of course, that you’ll get a big negative ‘DID NOT PAY’ feedback comment from the seller.

So There Are Things You Can’t Buy on eBay?

Of course, yes: more things that would first come to mind. It would make sense for you not to be able to purchase firearms or fireworks, eBay are worried about the potential risks while sending them via the post. There are laws in many countries that prohibit the sale of both tobacco and alcohol. You are unable to buy illegal or prescription drugs, lottery tickets or stocks and shares. You can’t buy underwear also. You can’t buy any pets like puppies or kittens as animals are banned. If an item infringes on a copyright, like a pirate CD, then they also can not be sold.

EBay’s policy is controversial, not least because it is somewhat random in its enforcement – and there have been accusations that they’re more responsive to the copyright concerns of big businesses than to auctions for items that might actually be dangerous. If they do decide to go after you or the seller, though, they will cancel the auction and may also suspend your accounts.

Fraud

EBay is a very efficiently run service considering how unregulated it is, but there are still those who are looking to defraud you. If you happen to be a victim of fraud, for example, you make payment for a product that never turns up, then SafeHarbor will do all the investigating work for you. EBay’s standard purchase production will give you up to $200 cash back if the claim you make is successful. Take note that this can take up to several months.

In addition, if you paid by PayPal, then they can usually reverse the transaction relatively easily and get you more (if not all) of your money back. This is another reason why many buyers prefer to use PayPal. Many sellers out there are a little terrified of the effectiveness of eBay’s refund system, as they can send their product out to the buyer in good faith only to find out that the buyer was a fraudster and the transaction has now been repelled. If you’re worried about possible acts of fraud, as a buyer, then you should always stick with PayPal.

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