The reputation you have as a seller is probably the most important thing that people pay attention to when buying and selling on eBay. It is based on this number whether or not a potential client will trust you or not.
Each time you buy or sell something on eBay, people can leave feedback for you, and you can leave feedback for them. This feedback can be positive, negative, or neutral, along with a comment. Your feedback rating, then, is worked out using a very simple sum: the number of positive feedback comments people has left for you, minus the number of negative ones. This means that someone with a feedback rating of 28, for example, might have 30 positive ratings and 2 negative ones.
If you a decent and considerate buyer, then you should find that the vast majority of your feedback will be positive, without you needing to do any attention work. But if you want to help it along, then there are numerous things you can do.
Always leave feedback for others: People will feel an obligation to leave feedback for you if you leave it for them (eBay will send you an email after each transaction to offer you the opportunity). Take the time to write a positive comment about sellers who do what they should and the chances are they’ll do the same for you.
Pay for the product promptly: Your average seller loves nothing more than to be paid as soon as possible, paying as soon as you win the auction will save the seller a whole load of worries, especially if you choose credit card or PayPal as your form of payment. You should find that your positive feedback will appear only a few minutes after you’ve made prompt payment of your purchase.
Don’t be a difficult customer: Understand that your seller might take a day or so to respond to you, and perhaps a few days to send your item – harassing them is nasty and unnecessary, and won’t get you good feedback.
Build up a relationship: If there is a seller that sells a variety of products that are to your liking, the purchase a few more times from them. They should be more than happy to receive a repeat customer, and will take it upon themselves to always leave positive feedback they might even offer you a few special deals.
Sellers won’t generally be reluctant to sell to buyers without much of a reputation, simply because it is the buyer who takes most of the risk in a transaction. It is worth remembering, however, that transactions where you are the seller and where you are the buyer are counted towards the same feedback total – so if you ever want to start selling, being a good buyer is especially worthwhile.
On eBay, people generally pay far more attention to the rating of a seller than they do a buyer, the vast majority of sellers can’t even be bothered to check the feedback of a buyer, while bad feedback on a seller can potentially be a deal breaker. When you are purchasing something, you should worry more about the seller’s reputation than your own.
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